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Newgen Software, a global provider of low code digital automation platform, has announced that the Indian patent office has granted a patent (No. 365407) for its invention entitled “Method and System for Managing and Archiving Electronic Messages.” This is for a term of 20 years commencing from May 13, 2009, in accordance with the provisions of the Patents Act, 1970.

The technology makes e-mail management more efficient by automating email storage, archival, and retrieval. The invention has built-in mechanisms to facilitate legal discovery. Additionally, it ensures business continuity and enables seamless collaboration while complying with regulatory norms.

“For years, our customers have relied on our technologies for digital transformation initiatives. This patent underlines our focus and ability to deliver state-of-the-art products and solutions, and further strengthens our content services platform. This invention will primarily help businesses that deal with large volumes of emails,” said Diwakar Nigam, MD, and Chairman, Newgen Software.


The invention has many powerful features, including:

  • Capturing metadata from e-mails
  • Removing duplicate content
  • Categorizing and classifying e-mails
  • Accessing a consolidated view of a complete chain of conversation
  • Saving complex or frequent searches for data retrieval
  • Building rules and assigning access rights for tight administrative control
  • Providing anytime-anywhere information access
  • Building comprehensive retention policies

Annually, Newgen invests 9-10% of its revenue on research and development and has a skilled team of about 500 people with deep domain expertise. The patents acquired by Newgen further establishes its leadership in building cutting-edge, industry-specific applications, instrumental in driving digital transformation across organizations worldwide.

Newgen has filed 44 patents till date, out of which 19 have been granted in India and the US.

Newgen Software Technologies Limited

Newgen is a leading provider of low code digital automation platform. Globally, successful financial institutions, insurance, government, and shared services organizations rely on Newgen’s industry-recognized products and applications—to manage their processes (BPM), content (ECM), and communications (CCM)—for connected operations. From customer onboarding to service requests, from loans and deposits to underwriting, and many more, their industry applications transform business-critical operations with agility. Their cloud-based platform enables digital transformation initiatives for superior customer experience, optimized costs, and improved efficiencies.

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