ReadyAssist forays into roadside assistance for bicycles across 7 cities
The 24×7 automobile roadside assistance startup is to partner with various e-commerce portals to provide bicycle fitting, assembling, and breakdown services.
ReadyAssist is venturing into the roadside assistance, fitting, and assembling services for bicycles across seven cities in India by cross leveraging its existing RSA fleets.
Stores being closed due to lockdowns in various parts of the country, customers are moving more towards online purchase of bicycles from ecommerce portals and online selling platforms of the OEMs. This has made a paradigm shift in the way bicycles are delivered, assembled, and serviced.
Being a PAN India service provider with more than 5000 mechanics serving 16500+ pin codes in the country, it was an ideal choice for ReadyAssist to foray into this segment by upskilling and cross skilling its existing fleet of mechanics. This cross leveraging of existing fleet would also enable additional earnings to their mechanics, which is a most needed support in the COVID situation.
The startup claims to have trained 100+ mechanics in 7 major cities, Bangalore, Chennai, Mumbai, Pune, Nagpur, Hyderabad and Delhi-NCR of the country, who can perform assembling of bicycles at doorstep, regular periodic services, and breakdown assistance. ReadyAssist plans to cross-train 3 mechanics in every district in the coming months through its in-house training wing called Mecademy.
Vimal Singh, Founder and CEO, ReadyAssist stated, “Not much is spoken about the roadside assistance for bicycles. We believe, we can be an enabler to help cycling enthusiasts pedal their way without any worries of regular maintenance and breakdowns. While ReadyAssist is investing more in EV enablement, we have also proactively taken an initiative to train hundreds of our mechanics from selected cities on the skillsets of bicycles. We are in talks with OEMs and e-commerce companies to be their official RSA and assembling partner across the country through subscription models. This would bring a new era of convenience and support to the cycling community”.
On-Spot Breakdown Support
ReadyAssist is one of the leading 24/7 on-spot breakdown support, towing and repairs provider for both Bikes & Cars. The brand’s intent is to be the best roadside assistance provider by proactively addressing the real-time vehicle breakdown problems of customers using deep machine learning, data intelligence, and operations efficiency. They use data intelligence to match the right mechanics for a problem using their skills, competency, experience, rating, location, discipline and many other factors. The company has served more than a million customer to date.