India is emerging as one of the fastest growing eCommerce markets in the world with a staggering 88 percent growth rate in 2013, bringing the booming business to $16 billion. Therefore, it’s not surprising that brands trying to capitalize on […]
Customer Service is a topic which has been talked about numerous times and I understand most of you reading this will be thinking that you know it very well and have applied or have seen businesses apply it in their […]
Moving forward with the technology era we have heard of various innovations and did digest it as we understand there was a problem that needed to be addressed. But have you ever heard of Missed Call Telephony Market, yes it […]
Customer service has become one of the most important aspects of every business. Most people will attest to the fact that if you don’t have a well-organized and efficient customer service department, then you have little chances of surviving in […]
